Art & Music learning

PA Day Camps Policy

📝 Registration & Payment

  • Registration is confirmed only after both full payment and a completed registration form are received.
  • Camp fees must be paid in full prior to the camp day to secure your child’s spot.
  • Fees are non-transferable to other programs unless approved in writing.

❌ Cancellation & Refund Policy

  • Cancellations made at least 72 hours in advance (via email) are eligible for a refund minus a $20 administration fee.
  • Cancellations made within 72 hours of the camp day are non-refundable, but a camp credit may be issued at ArtiSonata Studio’s discretion, minus a $10 admin fee.
  • No refund or credit will be issued for no-shows or without written notice by email.

Illness & Missed Day:

  • If your child is sick and unable to attend, please notify us by email before 9:00 AM on the camp day.
  • A camp credit may be offered for missed attendance due to illness, with a doctor’s note.
  • Campers who show any signs of illness, such as fever, cough, vomiting, or diarrhea are not sent to camp. This practice helps prevent the spread of illness among campers and staff. 
  • If your child becomes ill while at camp, staff will contact you for immediate pick-up.

Program Cancellation by ArtiSonata Studio:

  • If a program is cancelled due to low enrollment, unforeseen circumstances, or force majeure (e.g., pandemic), a full credit will be issued. No refunds will apply.

🕐 Extended Care

  • Before Care (8:30–9:00 AM): $5 (+HST)
  • After Care (4:00–6:00 PM): $10 (+HST)
  • One-time change to extended care booking is free; additional changes are subject to a $10 admin fee.
  • All changes must be requested at least 24 hours in advance.

🚫 Behavior Policy

  • ArtiSonata Studio maintains a zero-tolerance policy for bullying, aggressive behavior, or repeated disruption.
  • Campers are expected to maintain safe, respectful, and positive behavior at all times. This includes showing kindness to others, respecting personal space and property, and following safety rules and staff instructions for all activities.
  • Campers must follow safety rules and show respect to peers and staff.
  • Campers who violate the code of conduct may be dismissed without refund.

⏱ Late Pick-Up Fee

  • Late pick-up after the scheduled time will incur a $5 charge for every 10 minutes, starting at 4:00 PM (or applicable extended care end time).

🍱 Lunch & Snack Policy

  • This is a nut-free camp. All snacks and lunches must be nut-free.
  • Any food containing nuts will be removed and returned to the parent at the end of the day. 
  • All allergies and dietary restrictions related to medical, religious, or cultural reasons must be clearly indicated on the registration form at the time of enrollment. This information allows our staff to ensure a safe, inclusive, and well-prepared environment for all campers.

📸 Photo & Media Consent

  • During registration, families will be asked to give consent for photos/videos of their child to be taken for marketing or documentation,promotional materials, and social media use by ArtiSonata Studio. These images may be used on the studio’s website, printed flyers, or social media platforms.
  • No names or identifying information will be published without additional written consent.

🛡Emergency, Medical, and Safety

  • Parents must provide up-to-date medical and emergency contact information.
  • Campers with serious allergies must provide a photo and supply an EpiPen (if applicable), which will be returned daily or weekly.
  • All staff are trained in First Aid and CPR, and first aid kits are available on-site.
  • In the event of a medical emergency during camp hours, ArtiSonata Studio staff are authorized to administer basic first aid and, if necessary, seek emergency medical treatment for the camper. 
  • If a parent or guardian cannot be reached, the camper may be transported to the nearest medical facility and treated by qualified medical professionals as needed. 
  • Parents and guardians are responsible for any medical expenses incurred. ArtiSonata Studio, its staff, instructors, and affiliates are not liable for any medical emergencies, injuries, or related incidents that may occur during the camper’s participation in camp activities.

🧾 Sign-In / Sign-Out

  • A secure sign-in/out system is in place. Campers will only be released to authorized persons listed on the registration form.
  • Photo ID is required at pick-up each day.

🎒 Lost & Found

  • All items should be labeled with the camper’s full name.
  • Unclaimed items will be donated after the camp session ends.
  • ArtiSonata is not responsible for lost items, including personal electronics, water bottles, etc.