ArtiSonata Studio Policy - Art & Music learning

Summer Camp Policy

Camp registration is confirmed only after full payment and a completed registration form are received.
Tuition fees must be paid in full prior to the start of the program.
Camp fees are non-transferable between different programs unless approved in writing by the administration.

24-Hour Cancellation (Initial Registration):

Cancellations made via email within 24 hours of initial registration may be refunded, minus a $45 administration fee.
If no notice of cancellation is given by email, no credit or refund will be provided.

Standard Summer Camp Cancellation:

Cancellations submitted prior to the specified registration deadline for each camp will be refunded minus a $100 administration fee.
Cancellations submitted after the specified registration deadline for each camp will not be eligible for a refund; however, a credit may be issued, minus a $45 administration fee.
No refund or credit will be provided without written notice via email.

Cancellation Due to Illness:

If a camper misses three or more consecutive days due to illness, a 50% refund or 100% credit may be provided with a doctor’s note.
Single-day illness: Credit only will be issued (no refund), with a doctor’s note.

Program Cancellation by ArtiSonata Studio:

If a program is cancelled due to low enrollment, unforeseen circumstances, or force majeure (e.g., pandemic), a full credit will be issued. No refunds will apply.

🕐 Extended Care

One free change to extended care bookings is permitted.
Additional changes or cancellations are subject to a $10 administrative fee and result in a non-refundable credit only.
All extended care changes must be submitted at least 48 hours before the session starts.

ArtiSonata Studio maintains a zero-tolerance policy for bullying, aggressive behavior, or repeated disruption.
Campers are expected to maintain safe, respectful, and positive behavior at all times. This includes showing kindness to others, respecting personal space and property, and following safety rules and staff instructions for all activities.
Campers who violate the code of conduct may be dismissed without refund. A credit may be considered at the discretion of the director.
In cases of severe or intentional harm, immediate dismissal may occur with no refund or credit.

Late pick-up after the scheduled time will incur a $5 charge for every 10 minutes, starting at 4:00 PM (or applicable extended care end time).

Nut-free environment: all campers must bring nut-free snacks and lunches.
If a camper brings any nut products (e.g., peanut butter) to camp, a supervisor must be immediately notified. The nut product will be removed and returned to the camper at the end of the day.
All allergies and dietary restrictions related to medical, religious, or cultural reasons must be clearly indicated on the registration form at the time of enrollment. This information allows our staff to ensure a safe, inclusive, and well-prepared environment for all campers.

During registration, families will be asked to give consent for photos/videos of their child to be taken for marketing or documentation,promotional materials, and social media use by ArtiSonata Studio. These images may be used on the studio’s website, printed flyers, or social media platforms.
No names or identifying information will be published without additional written consent.

Campers who show any signs of illness, such as fever, cough, vomiting, or diarrhea is not sent to camp.
This practice helps prevent the spread of illness among campers and staff. If your child becomes ill while at camp, staff will contact you for immediate pick-up.
Credits for missed camp days will only be granted in cases of exceptional illness and must be requested by email. If a child misses three or more consecutive days due to illness, a credit may be issued by prorate, provided a signed doctor’s note is submitted.

One schedule or registration adjustment is allowed per camper. Additional changes are subject to a $45 admin fee.

Early Bird, Sibling, and Multi-Week discounts must be applied at time of registration and cannot be retroactively added.

Parents must provide up-to-date medical and emergency contact information.
Campers with serious allergies must provide a photo and supply an EpiPen (if applicable), which will be returned daily or weekly.
All staff are trained in First Aid and CPR, and first aid kits are available on-site.
In the event of a medical emergency during camp hours, ArtiSonata Studio staff are authorized to administer basic first aid and, if necessary, seek emergency medical treatment for the camper.
If a parent or guardian cannot be reached, the camper may be transported to the nearest medical facility and treated by qualified medical professionals as needed.
Parents and guardians are responsible for any medical expenses incurred. ArtiSonata Studio, its staff, instructors, and affiliates are not liable for any medical emergencies, injuries, or related incidents that may occur during the camper’s participation in camp activities.

A secure sign-in/out system is in place. Campers will only be released to authorized persons listed on the registration form.
Photo ID is required at pick-up each day.

All items should be labeled with the camper’s full name.
Unclaimed items will be donated after the camp session ends.
ArtiSonata is not responsible for lost items, including personal electronics, water bottles, etc.